The Travel in Bali Island Promise
At Travel in Bali Island, we are so confident that you are going to love your experience with us that we will promise you a refund if you do not have a good time on your tour. We work hard to make sure all of our tours and experiences are fun and memorable, so if you have an unmemorable experience with us, please let us know, and we will contact you to discuss a refund.
We understand that every guest review and opinion is subjective, so please reach out to us if there are any problems (even the tiniest ones). We listen to all of our guests and value each and every one of your comments or suggestions.
Thanks so much for taking your tours with us. We look forward to seeing you soon!
In order to claim your refund, please send us an email to idbalisundaram@gmail.com with the following information:
- Your full name and phone number
- The tour you took with us
- The date of your tour
- The name of your tour guide
- Please describe your tour experience with us and why you would like a refund
Terms & Conditions
- Must book and pay directly on our website. This offer doesn’t apply if you book your tour on a third-party website.
- You need to be able to prove your identity to show that you are the one who paid for and took the tour.
- Unfortunately, we cannot control the weather or local conditions (i.e., traffic, ceremonies, etc.), so we will not be able to issue refunds for incidents caused by weather or local conditions.
- An email must be received within 10 days of the date of your tour with us.